Kode Builder provides website maintenance and support as the second half of a simple path: start the site, launch it, then keep it in good working order. KodeBuilder repairs and maintains WordPress, Shopify and static HTML/CSS/JavaScript websites, including broken forms, layout problems, broken links, WordPress plugin issues and Shopify theme or app configuration. New India-priced sites with hosting already bundled live on business website packages. This page is the care after go-live, including sites we did not build. It is not custom software development and not taking over a large application.

Updated: 7 October 2026 Reviewed by Kode Builder Engineering

Start the site, then keep it running

Most businesses do not need a redesign every year. They need pages that go live, then a named partner who still answers when a plugin breaks or a form stops sending.

  1. Start — scope, pages, contact forms, branding. India-priced new sites use business website packages.
  2. Launch — hosting, SSL, business email and backups from day one, on a restore path we can actually use.
  3. Maintain — plugin and security updates, uptime checks, and agreed content edits each month. Unused support time does not roll over.

If the site already exists, we skip the build and begin with a review. Same team either way — you are not handed to a different vendor the week after launch.

Who this page is for

Use this page if you want website care after launch: a Kode Builder package whose monthly plan already includes hosting and a support-time limit, extra hours beyond that cap, or a WordPress / brochure site someone else built.

If you only need a new packaged site, start on the packages page. If you need portals, SaaS or integrations, use custom software development. Application takeover, bug-fix retainers on a product codebase, and legacy modernization stay on a separate offer — they are not this page.

What website maintenance covers

  • Scheduled backups and a restore path we can actually use
  • CMS, plugin and theme updates on WordPress (tested on staging when the site warrants it)
  • SSL renewal, PHP or hosting version notices, and malware cleanup when the site is recoverable
  • Uptime and certificate checks, with a named contact for incidents
  • Agreed content edits (hours per month, unused time does not roll over)
  • Form, email and DNS issues that stop enquiries

Major redesigns, extra pages, extra mailboxes, traffic-capacity changes, booking, CRM, e-commerce and custom functionality are quoted before work begins — the same rule as on our website package terms.

If you want the task list to run yourself, use the website maintenance checklist. This page remains the place to ask Kode Builder to take that care on. The checklist does not replace this service.

Supported platforms

KodeBuilder repairs and maintains WordPress, Shopify and static HTML/CSS/JavaScript websites. We help with broken forms, layout problems, broken links, WordPress plugin issues and Shopify theme or app configuration.

  • WordPress, including plugin issues and sites we did not build after an access and backup review
  • Shopify theme or app configuration
  • Static HTML, CSS and JavaScript websites

A new WordPress build or redesign belongs on WordPress development. A new Shopify store build stays on custom e-commerce. This page is the repair and care after a site is live.

What happens when your enquiry form or website breaks

We reply within 48 hours. The 48 hours applies to our first reply. Repair completion depends on the problem, required access and agreed scope. This is not a promise to finish the repair within 48 hours.

  1. You send the URL and the problem — customers can send the website URL and explain the problem.
  2. We review the issue — and explain the next steps.
  3. We request access securely when needed — only access you provide.
  4. We agree the work — the work, cost and estimated repair time are agreed before proceeding.
  5. We fix, test and explain — after fixing the problem, we test it and explain what changed.

A one-off repair is a written scope for that problem, with the included tasks, hour cap and exclusions. An ongoing maintenance plan is a separate agreement and uses the support limits written for that plan. India Starter does not include a monthly update allowance, so a repair on that page is quoted unless a later agreement says otherwise.

Inclusions are the platform repairs above, plus the backups, WordPress updates, SSL and hosting notices, form, email and DNS fixes, and agreed content edits listed on this page. Exclusions include a new package price list, a new Shopify store build, application takeover, and ranking campaigns.

Request maintenance help, or use the form already on this page.

What this page does not cover

  • A new packaged marketing site’s public price list — that stays on business website packages. We still start those sites; this page is the care that continues after launch.
  • A new Shopify store build — theme or app configuration for an existing store is repair work on this page. A new store stays on custom e-commerce and the Shopify vs custom comparison
  • Taking over a custom web application, SaaS product or TMS — that is software maintenance, not website care
  • Ongoing SEO campaigns, backlinks or ranking guarantees — packages already separate that from basic SEO setup

How care starts

  1. Site review — new build or existing URL, CMS, plugins, hosting access and what “support” must include.
  2. Written first-month scope — backup method, update cadence, hour cap and exclusions.
  3. Access and staging — we do not change production without a restore point.
  4. Monthly notes — what was updated, what failed, what waits for a quotation.

We review the website, hosting and support needs before proposing a maintenance scope. Our first reply is within 48 hours. The quotation states the included tasks, backup arrangement, estimated repair time, support-time limit and exclusions. Repair completion depends on the problem, required access and agreed scope. India package prices apply only to those listed packages; a third-party WordPress takeover is assessed separately. Not every existing site is a good fit — abandoned plugins, no backups and no admin access can require repair or a rebuild first.

Started on a Kode Builder website package?

That is the intended path: we start the site, then the monthly plan covers hosting, maintenance, backups and the support limits listed for that package. Unused support time does not roll over. Use this page when you want that same care described in one place, when you need more hours than the package allows, or when you have a site we did not build. Cancellation, transfer and backup retention follow the cancellation policy.

Related Business website packages WordPress development Website migration services Custom software development Website maintenance checklist Managed hosting vs VPS vs cloud Website package terms Discuss website maintenance

Request a site review

Tell us whether you need a first site, extra hours on a live site, or a takeover. Send the URL if it exists. We will review the site before confirming the maintenance scope and response window.

Provide a work email or a phone number so we can reply.

Frequently asked questions

Yes. That is the usual path. New India-priced marketing sites start on business website packages (setup plus monthly hosting and support). This page is the ongoing care: backups, updates and agreed edits after launch. You can also hand over a site we did not build.

Often yes, after an access and backup review. Abandoned plugins, no staging and no admin credentials usually need a repair or rebuild quote before a cheap monthly retainer makes sense. We do not promise to keep every third-party theme forever.

No. This service covers WordPress, Shopify and static HTML/CSS/JavaScript websites. Product code, APIs and application takeover need a separate software scope with access, environments, tests and support responsibilities reviewed before work starts.

The quotation should state the included tasks, backup arrangement, response window, support-time limit, exclusions and what requires separate approval.

KodeBuilder repairs and maintains WordPress, Shopify and static HTML/CSS/JavaScript websites. We help with broken forms, layout problems, broken links, WordPress plugin issues and Shopify theme or app configuration.

We reply within 48 hours. That 48 hours is the first reply, not a promise to finish the repair within 48 hours. Customers can send the website URL and explain the problem. We review the issue, request access securely when needed, and explain the next steps. We agree on the work, cost and estimated repair time before proceeding. Repair completion depends on the problem, required access and agreed scope. After fixing the problem, we test it and explain what changed.